Frequently Asked Questions (FAQs)

About the Brand

Q: What does “Legliz Lekòl Lakay” mean?
A: In Haitian Creole, Legliz means “Church,” Lekòl means “School,” and Lakay means “Home.” Our brand represents the three pillars that shape the Haitian community—faith, education, and family.

Q: What inspired the brand?
A: Legliz Lekòl Lakay was born from a love of Haitian culture, faith, and heritage. We use embroidery and high-quality streetwear to tell powerful cultural stories.

Products & Quality

Q: What type of products do you sell?
A: We specialize in Haitian-inspired streetwear, including embroidered t-shirts, hoodies, polos, tote bags, and cultural collections.

Q: Are the clothes handmade or machine-embroidered?
A: Every piece is carefully crafted with professional embroidery machines, ensuring premium quality and long-lasting designs.

Q: Do your products have cultural meaning?
A: Yes. Every design connects to Haitian culture, history, and values of faith, education, and family.

Orders & Shipping

Q: How long does shipping take?
A: Orders typically ship within 5–7 business days. Custom or bulk orders may take 10–14 business days.

Q: Do you ship internationally?
A: Yes! We ship worldwide so the Haitian diaspora and supporters of our culture can wear Legliz Lekòl Lakay anywhere.

Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking link by email or SMS.

Custom Orders & Bulk

Q: Can I customize clothing with my own design?
A: Yes, we offer custom embroidery and printing services. Perfect for churches, schools, organizations, and businesses.

Q: Is there a minimum order for bulk embroidery?
A: Yes, our minimum is 12 pieces for custom bulk orders.

Returns & Exchanges

Q: What is your return policy?
A: Unworn and unused items can be returned or exchanged within 14 days of delivery. Custom orders are final sale.

Q: What if my item arrives damaged or incorrect?
A: Please contact us within 3 days of delivery, and we’ll make it right.

Brand Mission & Community

Q: Do you give back to the Haitian community?
A: Yes. Part of our mission is to support Haitian youth, education, and cultural pride through collaborations and donations.

Q: How can I stay updated on new collections?
A: Subscribe to our newsletter or SMS updates to receive exclusive discounts, cultural stories, and early access to drops.